CRM and Tigers??

The question you may is why CRM and tigers? It's an easy answer that explains my blogging here. First part is that I work fulltime as a CRM system analyst supporting SAP CRM. The second part is that I'm a Mizzou grad whose mascot is the Benegal Tiger. Combine the two backgrounds and you have me.

Comments

Post a Comment

Popular posts from this blog

While you are waiting let's talk about coffee

Image
Over the last few weeks I have read quite a few article surrounding coffee.  Some good, some bad and some very ugly.   Even though I'm not quite ready yet to discuss where I have been and what the future road looks like, perhaps a coffee discussion is in order. Ghost of coffee past Honestly I'm only a very recent coffee drinker.  My go-to drink in college was always Mountain Dew or Dr. Pepper.  As I got older and tried to lose weight I switched over to diet mountain dew or diet dr. pepper .   Part of the reason for this is that neither of my parents are coffee drinkers.  Honestly I  never new how to even make a pot of coffee until say I was in my thirties. I personally always like the flavor of coffee flavored food/beverages but never drank "regular coffee".  The closest thing I would have to coffee would be a pumpkin spice frozen coffee drink or other similar drinks.  Eventually after a while my wife and I bought a k-cup machine and started down the k-cup
Read more

Radio Silence

For the last three weeks, it feels like I have gone into radio silence mode without much explanation. I thought I blog real quick what has been personally happening with me so those of you following me know what's happening. For a quick recap let's review my 2010 so far: January 2010 - My son Zachary(2nd child) was born on the 12th. It's been a busy household adjusting to two kids February 2010 - Calm before the storm. We finally get into a routine with Zachary and Emily and life is flowing with the new normal. Little did I know that things would change again in about two weeks March 2010 The first big issue is that Zachary has bad reflux and is not gaining a lot weight and has a ton of spit up. We find out after his two month appointment. I end up taking a half day off work to help my wife deal with the reflux issues after his doctor appointment. Good news now is that it seems to be under control now and he is finally showing more weight gain. The second piece is th
Read more

Green/Sustainable CRM

So eventually I'm going to blog on this topic on SCN. However until all my research is done, let's outline a few concepts: Drive to eBusiness Sales e-Commerce real time retail availability Prevent consumers from making unnecessary trips by providing up to date in store inventory. electronic mailing Send out all communications via electronic methods webinar based selling Conduct followup "sales visit" using web conferencing and reduce number of physical trips paperless discounts Eliminate all paper based discounts, including coupons and rebates. Marketing Communication preferences Keep customer preferences up to date and gear people towards electronic medium. Only use physical marketing materials when preference expressed electronic mailing Once again use electronic channel to reduce junk mail etc. Offer different types of e-goodies to replace traditional promo items given out improve targeting Reduce physical materials by better segmentation and analytics Service
Read more